Landing pages and Flash intros

May 8, 2012 by Ray

Using a “flashy” landing page as the standard entry to your site can cause more harm than good. Flash movies can be cool and attention-grabbing, but if your visitor is looking for specific information on your site, the added time to view your cute little introduction could aggravate them enough to leave your site before they even arrive at your true Home page.

Combine “Flash” with “Function”
Instead of requiring visitors to click on “skip intro” or “enter site” after 5 seconds of wasted time, consider just making your actual main website page more interesting while maintaining easy navigation to each topic. If you’re sure that surfers would enjoy your site more with some added excitement, just work backwards and include a cute little button to “View our movie” or “Watch us in action”. You can have your cake and eat it too, but you’re not annoying the percentage of folks who want to be helped quickly.

When entry pages are OK
To play it safe, take your cue from competing websites. If you have a beer website and all of the other breweries play cool videos, maybe that’s what visitors will expect of you. (Just don’t forget to give them the “skip” option). If you’re in the music or art field, an animation or brief movie makes more sense to showcase your talent. A legal site with dancing lawyers could drive away visitors within seconds – even if the entire video actually would have made a good point if viewed to the end.

Guidelines for media use
Everything on your site should support your message. If a video really would be the easiest way to convey your thoughts, include the link prominently on your index page along with brief explanation such as:
“See how we can help you in this 30 second video!”
Give the viewer control and give the viewer the information they need.

Audio messages can be helpful, but speakers may not be turned on, so again, instead of the default being set to play an audio message when site is entered, show a link to click for the message and include an alternative such as a page with the same introductory text along with photos. Even a PDF document that can be downloaded for easy printing (of course you list your website address and contact info on the pdf!!)

Make it easy for visitors to find what they want and put control into their hands and it’s more likely that they’ll stick around to the next step of the buying process!

Email Marketing and Newsletters

April 2, 2012 by Ray

One of the most effective internet marketing methods is gathering emails to build a list of prospects. You can then either send individual (personal) messages and/or send messages to the entire list occasionally or on a regular basis. This allows you to keep your products or services in front of prospects along with the opportunity to build a relationship with them.

Build your list by gathering contact info
To use your website to generate a list of prospects, you can take many different avenues:

Offer something for free (PDF, white paper, eBook) to anyone who submits their name and email address
Add a “Newsletter sign-up” form in prominent places on your site
Add a checkbox to receive regular emails on your contact form
Run a contest, take a survey, or any other way to gather addresses to add to the list.

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Once on the list, be sure that any regular emails allow for people to “opt out” so that you don’t start to annoy potential customers. As long as it is the truth, tell them that their contact information will not be sold or shared. Display a privacy policy to put visitors at ease.

Marketing to your email list
The larger the database, the more valuable it is and the more worthwhile it is to take an organized approach to converting visitors into customers or to ensure a greater re-sale rate. Individual or random messages can take lots of time. Sending bulk emails in text or html format allow you to better track the information that is being sent out and give you more bang for the buck when you have timely promotions or new product announcements.

Give FREE stuff or something of value!
To ensure that people actually read your messages (and maybe even pass them on to friends), be sure to include useful information or offers that contain real value. Don’t just try to sell, sell, sell or your messages will be ignored or sent to their spam folder.

Email marketing vendors
You should consider one of the popular email marketing software solutions to easily send bulk emails, formatted monthly newsletters and auto-responders to build your customer or prospect mail list. They save time by providing newsletter templates that are easily customized with your logo, images, and information. Lists are automatically updated. Price depends on the number of contacts on your list and usually start at $9.95 per month or less.

Start a free trial newsletter
Get more info or start a free trial for Constant Contact, Vertical Response, or iContact at our email marketing page.

Here are some of the benefits, according to iContact’s website:

iContact has whitelist agreements with major ISPs so our clients can enjoy industry-leading deliverability. A third-party company, Pivotal Veracity, scores our email deliverability rates between 98%-99%.

Track the performance of your email blasts at a glance with our charts and graphs that are populated in real time.

Use one of our 250 professionally designed email newsletter templates or one of your own for beautiful permission-based email marketing campaigns.

Easily set up, organize, and leverage your mailing list to boost your email marketing into overdrive!

iContact combines sophisticated features such as surveys, autoresponders, and RSS feeds into one easy-to-use all-inclusive product.

Ready to start a free trial? Check out Constant Contact, Vertical Response, or iContact at our email marketing page.

Fresh Content Increases Return Traffic

March 22, 2012 by Ray

Capturing the attenion of viewers is difficult enough, so when you keep them more than a few seconds, make sure that they see a reason for future visits as well. Return traffic is like gold!

Out of date content is a turn-off
Periodic updating and addition of text helps rank by showing that there is “fresh” and current content on individual pages and the site as a whole. If visitors notice incorrect or out of date information, their impression is that your website is untrustworthy. When your “coming events” page lists items from the previous year, you may as well be asking people to leave your site. They might assume you are no longer in business!

A regular schedule of web updates could be monthly, quarterly or even annually, as long as information remains valid. If it costs you money each time a web designer or webmaster makes changes or uploads new material, you may want to set up a couple of pages to update yourself at no added cost. Have your designer create a database and code for you to easily log in with a simple username and password to add, edit or delete information. This works well for an “Announcements” section of your homepage or a “Company News” or “Coming Events” page.

A website built to display a schedule of events (meetings, softball games, concerts, etc,) can include a calendar that is easily maintained by an administrator without the need for technical know-how. When clicked on, any entry can display a page with full details – part of the same database of information.

Use original page text
Do not use similar text on several pages of your site, just to have more content. Do not copy text from another website just because it contains good keywords. Google levies a “duplicate content” penalty which will cause the duplicate pages to be filtered out, making them worthless in search engines. This is done to prevent “mirror sites” from both appearing high in results and usually means that whichever page was first indexed would be regarded as the “valid” source by Google.

Add pages for special occasions
Do you have a brand new idea or service or product line? Are you seeking a new target audience for existing products or services? Add a page to address their needs and concisely show how you can fill those needs. You may want an advertising campaign to lead directly to that page, instead of the home page. After a site is already built, additional pages can be added quickly and inexpensively, since the standard page template merely needs to be filled in with words and pictures.

Focus on your specific niche market
Especially if you’re in a large or very competitive industry, a smaller player needs to find and fine-tune factors can be used to your advantage. If you specialize in certain segments of the market or serve a group within the general population, your website must reflect that in text, images, headlines.

Emphasize your specialties and highlight aspects that make you unique. If you’re a travel company which specializes in adventure trips to Costa Rica, you may want to mention that on every page to show that you’re the best choice for that situation. It’s no secret that a company should play up it’s strong points. “Travel” is the mostsearched-for term on the internet. Chances of appearing high in organic search results is remote. Your odds are considerably better for “adventure trips” and greater still for “Costa Rica adventure trips”.

Enjoy your trip to the top of the search engines!

Placement of KeyPhrases on Page

January 16, 2012 by Ray

The most important website content is the text on your pages. Besides the usual places to incorporate key words and phrases (such as your paragraphs and bullet lists), look for other opportunities to add search terms that reflect the page content. Here are some ideas!

Each page must support the site as a whole
Consider how words on any one website page support each other and how keywords used throughout a site will strengthen the rank of the site as a whole. A page which uses the terms “rivers”, “streams” and “lakes” can rank higher than one that only discusses “rivers” since those terms are themselves related. A site with specific pages highlighting each may beat out a site that again only talks about “rivers”. So keep in mind the relevance of terminology within pages and over a number of pages.

Speaking of rivers, the tone of text should “flow” in the same general direction throughout a site. If different people are responsible for writing different pages, an editor should be appointed to give the site a uniform feel.

Maintain strong customer focus
Build the site and flow of information on each page from the customer’s point of view instead of your own. Meet their needs before presenting your credentials and “why to buy from us”. People are only interested in you if you can help them. Here’s a real world example… When prospects call or visit, instead of first telling them about yourself and your wonderful background, ask what you can do for them!

Make images more visible with alt tags
Although images don’t qualify as content to the same degree as text, you can make them more tasty to Google and Yahoo as well. Image “alt” tags should be used to describe photos and graphics to robots and visually impaired viewers. Insert a text description of one or more words as follows:
<img src=”images/tiger-photo.jpg” alt=”Photo of hungry Bengal tiger”/>

Runners enjoy an orange sunset. (description of image)

Squeeze in some fine print
Image captions, smaller print notes, and even copyright lines of text allow additional inclusion of keywords. You may not want to clutter a page with too much text or by repeating the same terms over and over, but there are always opportunities to squeeze in some remarks such as below an image. Even generic images could have a short comment under it. Your page about tigers in Africa may include a couple photos. Even if no explanation is necessary, “African tigers” would definitely not be out of place. Or maybe it’s an opportunity to inject some humor into a dry subject, pleasing both robots and humans simultaneously.

Website Content Tips

December 13, 2011 by Ray

For best visitor retention and sale conversion rates, use conversational tone and provide plenty of text to generate interest. Use the terms that people are searching for.

Speak in simple language
Explain in terms that the average visitor would understand. Avoid using industry jargon when your target audience is the general population. It’s easier to trust you if they understand what you’re saying.

Keep text easy to read
Use short sentences. Longer sentences are often more difficult to follow. In most cases, a conversational tone will be more interesting and readable than a scholarly explanation. Don’t put too much information on a page. Instead, “continue” on to additional pages.

More text = more content
Don’t skimp on the total amount of overall text. Think of a search engine as a hungry tiger and your text as meat. Feed the tiger! Give it lots of juicy text to chew on. As long as page length isn’t excessive, more applicable words on a page means better results. You can work in many more keywords and keyword phrases in 300 words than you can in 100 words. As long as you break up the text with subheadings, bullet points, and graphics, human visitors will devour it as well.

Repeat yourself (again and again?)
Drive home important points by explaining yourself in a number of ways or by providing examples to illustrate details.

Put critical information near top of page
Important points and ideas should be visible “above the fold” to human visitors. Help them easily find key content without becoming impatient and having to scroll for it. Long pages could include some links to “jump” to lower sections of that page.

Place targeted keywords prominently on page
Keywords that are introduced towards the top of the page actually count more towards that page’s search engine ranking as well. This is logical in that the main theme of any page is expected to be discussed at the very beginning. Think of each page as having its own headline, lead paragraph main discussion points, supplementary or supporting information, and finally a summary (including a call to action like “Sign up now!”). Thus, the first and last paragraphs on any page should emphasize the targeted keywords.

Use bold text for keywords
Where your targeted keywords or keyphrases appear on pages, make them appear in bold text at least once or twice to catch the attention of visitors and tigers! Using HTML, these tags are placed around the words: <b>word word</b>
Yes, search engines give these highlighted words additional increments of credit towards pagerank!!!

Use the word “Free”
Find a way to work ‘free’ – in bold letters – into your site, especially the home page. You probably have something that you can give away, even if it is a PDF full of good advice. The internet was built on the premise of ‘free’. In fact, your customers may have typed in ‘free widget’ as a search term!

Use the words “Today” and “Buy now”
Why wait until tomorrow? Order now! Don’t delay! Take advantage now! Enjoy our product today! Be the first on your block! Foster a sense of urgency. Your visitors are looking for reasons to take action. Facilitate the process.