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Webmaster Ray knows SEO

January 5, 2010 by Ray

If you’re interested in increasing traffic to your website, you’ve come to the right place.  Each concise entry deals with a particular site feature or method of getting visitors to your website.

Filed Under: General Tagged With: search engine optimization, SEO, website traffic

Email Accounts, Anti-Spam & Webmail Tips

November 20, 2009 by Ray

Send and receive messages using your business email address (domain name) since it is more professional than a yahoo or aol or gmail address.

Utilize email marketing and newsletters to drive traffic to your site and keep your mailbox clean with anti-spam software.

Webmail Options

Your website email can be accessed by either:

  • Logging directly into the webmail server with your email address and password
    (usually at http://mail.yourdomain.com (or)
  • Forwarding incoming messages to a personal address such as Comcast or Yahoo (or)
  • Adding your email address(es) to POP mail software such as Outlook, Outlook Express, Eudora,
    Mozilla Thunderbird, Opera Mail, or Pegasus

The last option (POP) can be best for several reasons.
You can receive AND send from your business address, which you can’t do if you simply forward messages. You can also add anti-SPAM software to reduce junk messages. Prices for those programs range from free to $50/year. I’m using one called Cloudmark Anti-SPAM that costs $40/year, but it does a great job…. Or just search for “anti spam”.

If you use Comcast or Verizon or another ISP for email and log in to their website to access it, you can instead add that to Outlook, etc. as your primary account and then add your website email address(es) as well.

These POP email clients also offer formatting of messages with color, html, etc that can’t be done with the basic webmail server and you can use the same address book for all of your email accounts.   A disadvantage is that you must have the POP software installed on each computer you would use for your email.

Website Mail Anti-SPAM Measures

Email problems have become more commonplace, largely due to increasing amounts of SPAM and the different methods that email providers use to combat it. Website owners are more vulnerable since we want and need visitors to contact us.

Spam Filter for Outlook, Express and Mozilla Firefox. Download SPAMfighter today.

Email addresses are collected by Spammers in many ways. Robots cruise the internet and can read Addresses that are in text form on websites. They can also read simple email links that open email programs. It can also be risky to submit your email address to any website or chain-email that you cannot verify as friendly.

Prevention: For my websites and those I design, I exclusively use email forms (Form Mail) that can be better protected than simple email links. To display an address, I create an image instead of using active links or even text.

Problems: Email providers have been going to great lengths to try to protect their users from the epidemic of spam. The side effects are spam filters blocking good messages along with the bad (aol and yahoo are famous for this) and any messages from certain servers blocked completely. Most websites, such as yours and mine, are located on “Shared Servers” so we don’t have to pay several hundred dollars each year for hosting. If there are Spammers using web addresses on the same server, all mail coming from that server may be considered SPAM and potentially be blocked. These “blacklisted” accounts can be re-instated (“whitelisted”) manually, but have often fallen back into the bad category.



Purge your webmail servers: If your email forwards to your personal address, be sure to delete unneeded messages from the “inbox” periodically at mail.yourdomain.com or ask ray to have inbound messages be automatically deleted from that server. This is especially important if you receive messages with large file attachments which can fill up the mailbox and make it slow to open. If there are hundreds of messages, I could delete and re-instate the mailbox quickly, but you’d lose any saved inbox and sent messages on the webmail server.

Actions to take:

  1. Seriously consider adding your website email to a POP client (Outlook, etc.)
  2. To screen out spam, install some anti-spam software.
  3. If you haven’t received website email recently, fill out the form on your site to be sure you do receive it and contact me if it isn’t received at least within a day. We may need to request “whitelisting”.
  4. Refrain from listing your email address on pages of your site that you’re equipped to update yourself. Many people use a secondary address such as a free Yahoo or Juno or Gmail account in that case.

Questions, comments, or suggestions are welcome.
…and since referrals to my business earn you free maintenance time, that would allow me to upgrade your spam defenses at no cost!
Best Regards,
Webmaster Ray     (302) 633-1482

Filed Under: General Tagged With: email, newsletters, spam, spam messages, spam prevention, website mail, website visitors

Website Productivity – Keep your site working hard!

October 20, 2009 by Ray

Your business has a website because it’s a cost-effective way to supplement advertising to prospects and to maintain contact with customers.  You’re probably aware that you should include the web address in all marketing material, correspondence, signage, email signatures, and phone directory ads.  You want your site to be more attractive and more user-friendly than the websites of your competition.  You’re happy with the design, structure and maybe even a cool Flash movie.  You’ve added photos and images that reinforce the text.  But once the site is online, it can be all too easy to neglect a key ingredient—your content!

 

The site may have contained informative and relevant information when it was built, but is it still current and correct?  It can cost very little time or money to ensure that your website continues to do it’s best to help your business thrive.  And if you don’t put that small effort in, visitors can be quickly “turned off” by faulty or outdated information.  It’s always there for you, 24/7.  Treat it as a cornerstone of your business. 

Filed Under: General Tagged With: website productivity, website traffic

Site Structure and Uniform Layout

September 29, 2009 by Ray

Color schemes, font size, layout of pages, and navigation structure must be consistent throughout the site for the benefit of both humans and those search engine “tigers” that we want to keep well fed at all times!

Functional and uniform layout
Keep navigation consistent and clear. It is the most important concern for good “usability”. Visitors are more likely to stay at your site when they realize how quickly they can find their way around. Keep the link names (“anchor text”) as simple as possible. Your home page link should be easy to find so people can “start over” if they get lost.

Understandable Navigation
Arrange the pages (navigation) as if you are giving a tour which culminates in a purchase or contact. The hierarchy of the site should flow from most requested information to the least important so that significant areas are easy to find.

Keep site structure logical
Create a list or flowchart of the major content areas and sort individual pages into their relevant categories. It will be easier for visitors to locate the specific information they want if the structure makes sense. If a series of pages is dedicated to a particular purpose, include it as a directory name within your hosting account, giving you additional credit for keywords. For example, a shoe store may categorize items by type and then each type by brand. Great choices of directory and page names for “ABCShoes.com” could be:

Running Shoes
ABCShoes.com/running/asics.html
ABCShoes.com/running/brooks.html
ABCShoes.com/running/nike.html

Tennis Shoes
ABCShoes.com/tennis/reebok.html
ABCShoes.com/tennis/brooks.html
ABCShoes.com/tennis/nike.html

Keep the structure relatively flat, meaning as few layers (directories, sub-directories) as possible. Shorter paths to internal pages result in more credit by search engines.

Organize link menus
Ensure easy access to each page. Large sites may need a Site Map, Search Feature or drop-down menu such as at http://www.HealthandEndurance.com. In particular, a horizontal or vertical drop-down menu allows easy categorization of pages, while using a small area of the page. With multiple sub-menus, visitors can jump from one page to another with minimal clicks. New pages can be quickly added at to the appropriate location.

Maintain consistent layout features
All pages must show consistency in terms of backgrounds, colors, navigation, font sizes, etc. If they don’t look like they all belong to the same website, you don’t look professional. It also invites confusion.

Filed Under: General, Web Design Tagged With: navigation menu, site structure, uniform layout, website layout, website navigation

Get a Great Domain Name

June 24, 2009 by Ray

Finding the best domain name (web address) can help you achieve higher search engine ranking.

Use search terms in domain name
When the internet was in it’s infancy, everyone scrambled for the shortest possible web addresses.  This works well when your name is “IBM” but can get tricky if your name is “Peoria Day Nursery and Children’s Center Preschool”.  Abbreviations can work well if they are logical, but for search engine purposes, “PDNCC.org” is not helpful since it doesn’t include words that people would search for such as nursery, children, preschool, daycare, etc. 

Keywords included in web addresses carry considerable weight with search engines.  They figure that if the word “school” is part of a web address, then that site would likely be of interest to a web surfer doing a search including the word “school”.  So if the name of your organization is “ABC company” and you sell shoes and boots, for SEO purposes, instead of ABC.com you’d be better off with ABCShoes.com or ABCShoesandBoots.com.  Adding dashes (-) to separate words does not necessarily help, and it could confuse people. 

While it is always proper to use the company name as the domain, if your site has a particular geographic focus, including it can give a significant boost in rank.  Using your location as part of the URL helps you show up when visitors key in the city or state they are interested in.  “ABCShoesNewYork.com” tells us your company name, what you sell and where you are.

Many organizations purchase several domain names, to prevent their competition from using similar ones to try to confuse people into visiting the wrong website.
At around $10 per year for each name, purchasing a few could be inexpensive insurance.  ABC may go with ABCShoes.com, ABC-Shoes.com, ABCShoesandBoots.com, ABCShoes.net and have each of those domains forward to the official web address so visitors would end up at the same destination regardless of which of the above they punched in.
More information

Filed Under: SEO, Web Design Tagged With: domain name, godaddy, registrar, registration, url

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